"I have been completely satisfied with Solution Systems as our IT partner for the past 10 years. When Solution Systems upgraded our server the downtime was less than 10 minutes, as promised. Kirk had been our contact at Solution Systems for more than 10 years; that length of a relationship is unheard of during these business times." 

Michael Nelson, Owner, A-L Equipment Co.

"Solution Systems is heping us configure Dynamics NAV to better suit the needs of our business and I could not be happier!" 

Rachel Thompson, Controller, Catalytic Products International

"The recent migration of our Solution Software to our new server unit was seamless and easy. We appreciate the work on our behalf to recommend the correct hardware, develop the platform to continue using our current Solution Software, and providing a system that can support the ability to upgrade our software and capacity in the future. 

Both Adam and Keith were very responsive to our questions and the installation did not interfere with our day to day operations. Your pricing was very competitive and we felt we received outstanding value for the time you spent migrating our data to the new Server. With a minimum of testing it was apparent there were no issues with our system and we were using the new Server within a day of having the data uploaded." 

Jeff Dehnert, President, Dehnco Equipment and Supplies

"We knew our Unix-based system was going to soon be extinct, so we needed a new ERP package. We wanted to find a solution that would offer us a full range of functionality, was fully integrated, and would let us evolve right alongside with the continual changes in technology and needs of our customers. 

We now have the means to forge ahead as an independent, midsize distributor in the extremely competitive, thin-margin perishable-goods industry. In our industry, timeliness is everything; by using Microsoft Dynamics NAV, we can provide the next-day delivery that is so critical to our customers. 

The return-on-investment of Microsoft Dynamics NAV has actually come in our ability to now have visibility and control over all areas of the business. 

As we have grown and acquired more businesses, we have enabled those businesses to use the ERP system so that we can perform tasks from inventory management and purchasing to pricing centrally. What's great is that I odon't have to be at our Detroit operation, for example, to know what's going on there. By using Microsoft Dynamics NAV, I can see and control every aspect of our operation.

We're striving to become a major player with the chain operations that need a regional supplier. And with Microsoft Dynamics NAV  in place, we can do that because we can meet all their system requirements, such as EDI. And because of the flexibility of the solution, we can keep up with any other requirements they set for their distributors."

Jay Earnshaw, General Operations Manager, Dutch Farms

"Solution Systems has been a great partner for us throughout the years. They are responsive, helpful and dedicated to making sure our system is running as well as we need it to at all times. I never have to wait for an answer, and any problems we have are solved quickly. I value our relationship with not only the company, but the employees as well, and I feel they are invested in our success as well."

Douglas Czurylo, Senior Director, Finance & Administration, Kane County Cougars

"Solution Systems has been a true partner to me in most of my 35 years as CFO of middle market distribution companies in the Chicago area. I have dealt with various data processing vendors and my experience with Solution Systems has been excellent. They have quoted me well on systems, installed complete distribution software systems, installed server communications equipment, consulted and managed websites, wireless and wired networks. Solution Systems made modifications that enabled one of my companies to use the same software for almost 20 years. That same software made our order processing and billing half the poeple-hours previously used with our former system. 

Recently, when a server was damaged by storms, the technical staff was in our office long past midnight to repair the problem for our next business day!

We use Solution Systems as our outsourced IT department saving us time and money and their quick response to our needs keeps us from skipping a beat with our customers and vendors. I think the key to their success is in the experience of the team with very little turnover and this results in well planned and executed engagements. As an experienced CFO, this has been my longest vendor association. 

Doug Major, CFO, Murnane Paper Company

"The team at Solution Systems helped us on a seamless business data transition a number of years ago, and continues to provide critical support to our systems and business. Keith Stefanski and Ken Sebahar are knowledgeable, responsive, valuable to our business, and have helped us with a number of issues over the years."

Dan Breier, Owner, National Seed

"Upgrading a computer system that was not pc-based would be considered by many a daunting project, but one that Solution Systems rose to the task to meet our expectations and beyond." - Pam Kocenko, Administrative Services Manager, Northern Illinois Steel

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"The industry-specific ERP system that we previously used made it difficult to accommodate some of our customers' needs.

We outgrew the capabilities of our old system and we relied on the vendor to make changes--sometimes they could make those changes, and sometimes they could not. What was worse was that sometimes the changes didn't meet our expectations, causing further delays.

After considering our options, we chose Microsoft Dynamics NAV from Solution Systems. As soon as we started using Microsoft Dynamics NAV, we saw an immediate difference. At first, we still did the checks, but we soon found that was unnecessary. And, we can easily trace back information to the transaction level if we need to verify something. Everything is integrated and available in real time throughout the company. 

By using Microsoft Dynamics NAV, we can see that our rate of accurately billed, on-time shipments meets Six Sigma standards. That means we have less than three errors in every million transactions. Acheive those measures is great, but what's even better is when we can prove that we're doing it. These reports have definitely strengthened our relationship with our important customers."

James O'Brien, President, Print Management Partners

"I wanted to let you know how pleased I am with our new Solution set-up. The migration from the old IBM server and software to the new virtual server and Linux went smoothly thanks to the time and forethought of the Solution Systems team. You covered all the bases upfront and with the exception of one old set of files that needed to converted, the transition was seamless.

I don't know if you were nervous about it or not, but I'm sure there is a certain amount of fear when you have to transition as many users and printers as we have. You did a great job! Our system speed has increased enormously which I am very grateful for. A month end closing process that was taking me two hours due to system resources now takes me thirty minutes. Order entry takes our people much less time than it used to so we've seen an increase in productivity. All in all it has changed our lives!"

Dawn Kluchenek, Senior Vice President, SEPS, Inc.

“It's been a year after Dynamics NAV has been implemented at TAPCO and company sales are up 25% and TAPCO is on its way to having a banner year. Access to real-time information has almost eliminated the need to pass paper around the company.” - Andy Bergholz, Vice President of Sales, TAPCO

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"I work with Keith from Solution Systems the most and havehad positive experiences with him. He is very knowledgeable, helpful and always answers my questions. If he has to get back to me about something it is always done in a timely manner. We got a new server 8-9 months ago and he was great during the whole process and the transition went almost seamlessly. Rick also worked with us during the server transition and was also great. We also work with Adam and Roger andhave had positive experiences with them as well."

Claudia Sylvester, IT Administrator, WB Bottle Supply Co., Inc.

"The upgrade to Dynamics NAV 2013 went smoothly and successfully due to the great work Solution Systems provided to us." - Gene Godawa, Controller and Treasurer, Merck & Co.

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"I have benefitted greatly from working with Solution Systems. From the beginning they have proven to be insightful in finding solutions that meet our needs. They've never sold me something I didn't need, and they've delivered what they've said they would, and in a timely fashion. When we've run into problems that technology couldn't overcome (without spending a ton of money), they have come up with creative and extremely effective solutions. Solution Systems, Inc. has proven to be highly competent and responsive, both in programming and in IT support. Also, they seem to have very little emplyee turnover; I have been working with largely the same people for the entirety of our 13-year relationship. That makes me very comfortable. From top to bottom, they have my whole hearted endorsement."

Ted Costianis, President, Tec Foods Inc.

"Solution Systems, Inic. is truly a team of experts that continually and without fail, meet our demanding requests both on time and on budget. A software partner is an investment and Solution Systems provides an exceptional return."

Mark McDuffie, Director of Service and Technology, RPS Corporation

"Dynamic NAV's processing speeds and the ability to incorporate add-ons like E-Ship are what stand out the most to me. We work in an extremely fast paced environment and need our business software to handle our busy day-today demands."

Joe Sostarics, General Manager, 1st Ayd Corporation

"My deepest heartfelt thanks to all of your for the successful iimplementation of our new I-T network system joining us to Aspen's domain. We have been through migrations and implementations with our old parents Akzo/Organon, Schering-Plough, and Merck beforehand. And I can tell you that this was the most successful project with the best results of all of them. There were some hurdles which made it a little stressful to meet the timeline and I am sure that it was only due to all of your expertise and dedication to make the project succeed that it happened on time with no loss of service. Thanks again for your help and support iwth all of our I-T needs."

Gene Godawa, Secretary & Treasurer, Aspen API Inc.

"You are the best comopany in the world and glad we are with you!"

Carry Izzi, General Manager Coffee Unlimited

"With all sincerity, choosing Solution Systems for our IT services has been one of the best decisons I've made over the years. We had some pretty unfortunate experiences with two previous IT companies that just killed us with down time, and therefore far too much lost production here in the office. There were technicians trying to troubleshoot things here in our office for days at a time and were never able to maintain a solid continuous work flow. Once we brought you guys in everything improved quickly and dramatically for the better. Keith is the best. We're extremely happy with the great service so I'm alwyas happy to be a solid reference for you."

Matt Happ, Happ Builders, Inc.

"Solution Systems has been there for us to deliver timely solutions and offer great technical support for Big Bay Lumber. SSI's staff is highly knowledgeable, easy to communicate with and have always been responsive when issues have arisen. We feel confident in th eexpert advice and support SSI provides to us for both our software and hardware needs."

John Tylka, Big Bay Lumber

"Solution Systems (SSI) has been an excellent partner for Pierce Box and Paper over the last 6 years. Whenever we have a challenge that can't be solved in NAV SSI works with us to evaluate it and come up with viable alternatives. Each project, no matter the size, has been well managed with respect to the quoting process, communication, and implementation."

Jim Ehrlich, Pierce Box and Paper Corporation

"It's been a year after Dynamics NAV has been implemented at TAPCO and company sales are up 25% and TAPCO is on its way to having a banner year. Access to real-time information has almost eliminated the need to pass paper around the company.

The main difference for me has been able to better manage our data. We have so much new functionality and data that we could never have even dreamed of having before. The shop floor data collection tool has given us the ability to analyze our production efficiencies down to each individual work cell. In turn, TAPCO is making faster and smarter decisions in managing and receiving customer orders."

Andy Bergholz, TAPCO

"You are FABULOUS Simeon!!!"

Staci Lingenfelter, Go2 Partners